Privacy policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to any other trader or third party, except where it may be helpful to you in resolving any complaint.

We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number
  • Email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use technology to track the patterns of behaviour of visitors to our site, but this does not allow us to identify any individual visitor.

We use “cookies” which are stored on your browser only to allow us to track usages patterns and fulfil any purchases.

If you have any questions/comments about privacy, you should email us.

The named person in our company responsible for security is Emma Drury. You can
e-mail her at edrury@fine-antique-diamonds.co.uk